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CUSTOMER SUPPORT OFFICER - NORTH QUEENSLAND
PERMANENT PART TIME POSITION (25 HRS PER WEEK)

Enjoy a career with Beaumont Tiles!

 

Be part of our growth
• Join the tile industry leader that sets the standards
• Dynamic, supportive and successful teams
• Newly created role based at Cairns Tile Depot 

In this new role, you will manage customer orders and provide accurate and timely administrative support, whilst always maintaining a calm and friendly demeanour.

 

Reporting to the Branch Manager, this role is critical in achieving superior outcomes from the customer pickup experience and makes a significant contribution to the business performance to ensure the overall success of the team.

 

Your day to day tasks will include, but not be limited to:

  • Ensuring conformance to Service Level Agreements
  • Providing an exceptional service to our customers
  • Liaising with external Suppliers regarding incoming stock
  • Responding in an efficient and professional manner
  • Processing orders in a timely manner and displaying a sense of urgency towards any customer enquiries
  • Management and first call resolution of customer concerns regarding delivery

To be a successful in this role you will need to bring:

  • An aptitude for administration and organisation
  • Excellent MS Office skills (particularly competent using Excel spreasheets)
  • Outstanding communication skills both face to face and over the phone
  • The ability to build strong working relationships
  • A good grasp of customer service and sales environments
  • Reliability and the ability to remain calm under pressure in a fast paced environment
  • The ability to think ahead and be pro active
  • A meticulous nature and a strong focus on detail

Come and enjoy being a vital part of the passionate Beaumont Tiles group where we celebrate a culture of enthusiasm and fun. Apart from offering the opportunity to work with a recognised national company, you'll have the benefit of working alongside other like-minded passionate individuals that work hard to see the company grow!

THE BEAUMONT TILES STORY
Beaumont Tiles is Australia's biggest retailer of tiles and bathroom ware with over 100 outlets across most states. An innovative market leader, Beaumont Tiles buyers travel the globe to bring back the best in tiles, stone and bathroom ware. Beaumont Tiles has company owned and franchised stores servicing trade, home builders and renovators and the commercial sector. www.tile.com.au

 

This is a great opportunity for you to make your mark and further develop your career with a growing and successful company. If you want to join a great team then we would like to hear from you!

 

Enjoy your work with Beaumont Tiles!
No Recruitment Agencies please.

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