Step into a rewarding role with Beaumont Tiles!

• Free onsite parking + exclusive employee discounts

• Work-life balance with 2 days WFH after training

• Join a dynamic and supportive team

THE ROLE...
We are seeking a tech-savvy and customer-focused Technology Support Administrator to be the first point of contact for technical support via phone and digital channels.

Reporting to the IT Operations Manager, you’ll provide hands-on troubleshooting, support, and maintenance across a wide range of hardware, software, mobile devices, and systems. This role is pivotal in delivering exceptional ICT support in a fast-paced and evolving environment.

Your key responsibilities will include:

• Monitoring and responding to ICT support requests from company and franchise teams

• Troubleshooting and resolving technical issues within set timeframes

• Installing, configuring, and maintaining IT hardware, software, and systems

• Upholding cybersecurity best practices and ensuring compliance controls are followed

FOR YOU...
To thrive in this role, you’ll bring:

• A goal-driven mindset and a creative approach to problem-solving

• Experience supporting client systems across Windows 10 & 11, Apple, and Android platforms

• Confidence in managing incidents from identification to resolution

• A solid understanding of ICT infrastructure, systems, and cybersecurity

• Working knowledge of:

  • Microsoft Windows (Desktop & Server)

  • Active Directory & Azure AD

  • Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, OneDrive)

  • Application support and licensing

• A proactive attitude and eagerness to keep learning

OUR CULTURE…
At Beaumont Tiles, we believe that creating a culture of belonging and inclusivity is crucial to our success, and we strive to reflect the diversity of our local communities in our workforce. At the same time, we recognise that people are more than their roles and titles. We want everyone to feel included, secure to explore areas they feel passionate about, and empowered to develop their full potential. 

THE PERKS…

• Be part of a market leader and nationally recognised company
• Attractive remuneration packages 
• Employee assistance program (EAP)
• Training and development opportunities
• Exclusive employee discounts
• Fun and collaborative work environment

ABOUT US…
Beaumont Tiles is Australia's largest retailer of tiles and bathroomware, with over 110 stores nationwide. We’re innovators who travel the world to bring the latest styles and solutions back home. Our network of company-owned and franchised stores proudly services tradies, builders, renovators, and commercial clients. Visit us at www.tile.com.au

HOW TO APPLY…
Ready to make your next move? Apply now and take the next step in your career with a growing, supportive, and successful company.

Enjoy your work with Beaumont Tiles!